Job Description
The remit of the VisitBritain research team is to provide, coordinate and share excellent market intelligence and customer insights on inbound tourism for stakeholders both within VisitBritain and externally (within government and to the wider tourism industry).

VisitEngland’s research team are responsible for producing and sharing official statistics on domestic tourism in England and for advising internal and external stakeholders on domestic tourism. Data and research play a central role in the organisation; and as the national tourist board our research is also for the benefit of the tourism industry and Government and their work is often featured in the media.

This role will sit within the VisitBritain Research team and will provide support to the VisitEngland research team when required. The successful candidate will help the team across a variety of projects, data sources and deliverables: continuous sources of data, annual projects, ad hoc research and desk research, as well as updating their website. They will also help and support the team with meetings and processes and ensure projects run as smoothly as possible.

Please Note: *This role is primarily data focused. You must be comfortable with this and have a good level of numeracy*

Responsibilities:
Insights for Global Regions:
• Assist the Market Intelligence Consultants with collating and quality checking insights on their markets for VisitBritain’s overseas networks and other internal and external stakeholders. There are three Market Intelligence Consultants in the team each with a regional focus (Europe, Americas, Asia).
• Help update market profiles and other regional reports, collateral and portals – ensuring data is reported correctly.
• Assist with ad hoc requests when required.

Working with Official Tourism Statistics:
• Support the VisitBritain team on analysis and reporting of the International Passenger Survey, the official source for UK inbound tourism statistics produced by the Office for National Statistics.
• Support the VisitEngland research team (on an ad-hoc basis, when required) with delivery, analysis and reporting of the official domestic tourism statistics.

Supporting Regular Data Sources and Ongoing Research:
• Work with the other members of the Research team to run analysis and deliver data and insights to key internal and external stakeholders from a variety of data sources. Tasks will be a mix of proactive and reactive work and a mix of ad hoc work and updates of previous analysis.
• Contribute to ad hoc research projects when required.
• Investigate new data sources and keep up to date with wider tourism research/data/insights.
• Assist with analysis and delivery of regular/ongoing data deliverables from their data and insight sources. Data and insight sources work with include flight bookings, air capacity, economic and tourism forecasts, nation branding research, consumer trends insights and more.

Working with Stakeholders:
• Responding to requests for, and working with, different stakeholders around VisitBritain’s UK and overseas networks and externally, whether directly or together with other members of the Research team.

Document Accessibility:
• Work with the rest of the team to ensure that their publicly released reports and communication tools are accessible for people with disabilities, i.e. the visually impaired.

Insights Sharing at VisitBritain:
• Contribute to the Insights Hub, a portal on the intranet for VisitBritain staff around the world to share qualitative insights.
• Source and upload articles and communicate highlights across the organisation.
• Support the team in delivering regular insights sharing sessions.

Person Requirements
Education/Qualifications:
* Open to undergraduates who are looking to secure their 3rd year placement
* Should be studying Economics, Research data related degree

Characteristics:
* Interest in working in the travel/tourism sector
* Strong analytical skills, including the ability to interpret numerical data and identify trends
* Excellent IT skills (especially MS Office) and the ability to learn new applications quickly and effectively:
– Excel (including performing calculations and experience with Pivot Tables) – Advanced proficiency
– PowerPoint – (including presenting results of research and analysis, and experience of making formatting and visual changes) – Advanced proficiency
* A structured, logical thinker with excellent attention to detail.
* Ability to set own targets, effectively organise and prioritise own time and workload whilst proactively managing expectations of stakeholders
* Proactive problem solver with the ability to identify and understand needs of stakeholders, and who isn’t afraid to seek advice and support
* A strong team player but also able to work independently and on own initiative
* Organised with good time management skills
* A champion for tourism within the UK
* Experience of using SPSS (Statistical Package for the Social Sciences) software package (Desirable)
* Experience of quantitative research, for example as part of academic studies (Desirable)