Job Description
On behalf of our client, we are currently recruiting for a Communications Assistant to join their Strategy & Communications division on a 12-month industrial placement. This is an exciting opportunity for an undergraduate who is looking to gain valuable experience in the Communications field.

Responsibilities:
Assist with the development of the corporate website, uploading content and imagery to content management system (CMS), assist with building the industry e-newsletter template:
* Edit existing content, and write content for the VisitBritain/VisitEngland corporate website.
* Use the CMS ensuring that the content is updated and refreshed on a regular basis. Ensuring that all content is accurate, engaging and to a high editorial standard.
* Regularly refresh imagery using Photoshop to resize and animate images.
* Test webpages in development, reporting back on any issues in a precise and logical way.
* Using our email system to assist in building the email newsletter template every fortnight.

Assist with the development and delivery of the internal communication channels and events, uploading content and imagery to content management system (CMS):
* Edit existing content, and write content for the intranet.
* Use the CMS ensuring that the content is updated and refreshed on a regular basis. Ensuring that all content is accurate, engaging and to a high editorial standard.
* Regularly refresh imagery using Photoshop to resize and animate images.
* Help set up internal events
* Helping other teams to edit and load content to the intranet

Support VisitBritain/VisitEngland corporate/industry CRM activity:
* Maintain and segment our “gold” list of contacts (e.g. strategic partners, CEOs of key organisations, captains of the tourism industry, etc) and invitation contact lists, keeping track of senior moves and appointments across the industry.
* Work across the organisation so that the database is maintained to a high standard and all other contacts are accurate, current and can be easily segmented.
* Ensure subscribers to the newsletter system are uploaded and tagged in the B2B CRM system in a timely manner.
* Ensure the B2B CRM database contacts remain accurate and up to date by undertaking regular data cleaning.
* Mail out publications and letters to key stakeholders as required.

Support the corporate stakeholder communications function on other editorial, publications and events as required, including:
* Support the VisitBritain/VisitEngland events programme as required – managing RSVPs, producing badges, producing briefing materials to internal and external attendees, creating AV material and signage.
* Maintain VisitBritain/VisitEngland internal and external corporate events calendar.
* Ensure that enquiries and complaints to the corporate generic inboxes are handled in an appropriate manner. Producing a monthly enquiries and complaints report.
* Keeping the Communications Assistant manual up to date.
* Administer financial transactions on behalf of the Stakeholder Corporate Communications department, ensuring VisitBritain/VisitEngland’s financial procedures are adhered to.

Person Requirements
Education/Qualifications:
* Open to undergraduates who are looking to secure their 3rd year placement
* Should be studying Marketing/Communications/Tourism or related degrees

Characteristics:
* Has a keen interest in the communications sector
* Good writing skills
* Computer literate with excellent grasp of standard office packages
* Understanding of database management, segmentation and e-CRM systems and practices
* Ability to work under pressure and to tight deadlines
* Team-player with ability to work independently and on own initiative
* Demonstrable knowledge of the organisation, our mission, strategy, priorities, stakeholders and overseas markets, as well as the UK tourism industry and current tourism affairs
* Strong eye for detail
* Team-player with ability to work independently and on own initiative
* International perspective and cultural sensitivity
* Strong interpersonal & communication skills
* International perspective and cultural sensitivity
* Strong interpersonal & communication skills