This placement will offer the student hands-on experience supporting the daily operations of Cosentino’s London City showroom, including client interactions and exposure to key industry stakeholders such as designers, architects, builders, contractors, and fabricators.

Tasks & Responsibilities
• Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships for the city showroom and foster brand loyalty.
• Assist all walk-ins & customers with appointments that arrive at the showroom.
• Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand.
• Support the sales team by preparing sample couriers for customers and end users, checking stock for materials when requested, and coordinate shortages of samples at the showroom.
• Filter the leads of the City Centre via phone call and only forward the ones with potential.
• Assist to organise and plan events in advance, coordinating content and making sure we have qualified attendees.
• Assist in execution of events: invitations, catering, logistics, publicity, mailing.
• Ensure daily entry of all customer visits in Self/Registry & Salesforce
• Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials.
• Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events.

Person Requirements
• Currently an undergrad student studying a business-related course or architectural/interior design-related course
• Seeking a placement year
• Strong communication and interpersonal skills
• Highly organised and detail-oriented
• Confident, Proactive and hands-on attitude
• Comfortable working in a professional, customer-facing environment
• An interest or passion for architectural/interior design (desirable)
• Previous sales experiences (advantage)

What You Will Gain
The placement is designed to provide a strong foundation in how the business operates while keeping the student closely connected to design. Beyond administrative tasks, the student will gain insight into product applications, showroom presentation, and client engagement – skills essential for a future in the design and materials industry.

They also proud to share that this role has the potential to grow into a full-time position, with pathways into departments such as design consultancy, marketing, sales, or architectural support within Cosentino.