{"id":20767,"date":"2021-04-28T10:39:57","date_gmt":"2021-04-28T10:39:57","guid":{"rendered":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/?page_id=20767"},"modified":"2021-08-04T10:20:29","modified_gmt":"2021-08-04T10:20:29","slug":"customer-service-intern","status":"publish","type":"page","link":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/jobs\/customer-service-intern\/","title":{"rendered":"Customer Service Representative Intern"},"content":{"rendered":"
[mk_page_section bg_image=”https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-content\/uploads\/2014\/12\/writing-1149962_1920.jpg” attachment=”fixed” bg_position=”center bottom” bg_repeat=”no-repeat” bg_stretch=”true” video_color_mask=”rgba(0,5,10,0.72)” video_opacity=”0.7″ min_height=”300″ full_width=”true” sidebar=”sidebar-1″][vc_column][mk_fancy_title color=”#ffffff” size=”47″ force_font_size=”true” size_tablet=”35″ size_phone=”46″ font_weight=”bold” letter_spacing=”1″ margin_top=”150″ font_family=”none” align=”center”]Customer Service Representative[\/mk_fancy_title][\/vc_column][\/mk_page_section][vc_row][vc_column][mk_padding_divider size=”29″][\/vc_column][\/vc_row][mk_page_section sidebar=”sidebar-1″][vc_column width=”7\/12″ css=”.vc_custom_1485958573130{border-right-width: 10px !important;}”][vc_column_text css=”.vc_custom_1619613216760{margin-bottom: 0px !important;}”]Job Description<\/span><\/strong>
\nA leading provider of employment background screening services is requiring an Intern to join their screening team as a Customer Service Representative. The role comprises assisting candidates in completing their online applications and obtaining employment references. The successful candidates will receive training in providing telephone and email support and chase up any outstanding applications\/references.<\/p>\n

This will be an excellent and very rewarding opportunity to join a diverse and vibrant team.<\/p>\n

Tasks and Responsibilities<\/span><\/u>
\n* Maintain performance against SLA\u2019s
\n* Follow all department procedures
\n* Keep confidential records and financial information private and secure
\n* Assisting candidates in completing their online applications
\n* Learn how to use database systems and technology to deliver great customer care
\n* Obtaining employment references by phone and email from companies globally
\n* Obtaining Highest Education references by phone and email from companies globally
\n* Data analysis and research
\n* Maintain thorough and accurate customer service records
\n* Telephone and email support
\n* Provide excellent customer service experience for candidates
\n* Excellent communication skills
\n* General administration duties[\/vc_column_text][mk_padding_divider size=”15″][vc_column_text css=”.vc_custom_1619606145287{margin-bottom: 0px !important;}”]Person Requirements<\/span><\/strong>
\n* Undergraduates looking to take a year out in industry as part of their degree course
\n* Preferred Subjects: Business related
\n* Fluent in spoken and written English
\n* You will be computer literate, a knowledge of Word and Excel will be an advantage
\n* The ability to deal with people of all levels in a confident and professional manner
\n* Excellent written and verbal communication skills
\n* Excellent organisational skills and good attention to detail
\n* Approachable, Hard Working, Credible, Flexible
\n* The role will involve working with sensitive data daily, so honesty, integrity and discretion are an absolute must
\n* Outgoing and bubbly personality[\/vc_column_text][\/vc_column][vc_column width=”1\/12″][\/vc_column][vc_column width=”1\/3″][mk_custom_list]Quick Info<\/span><\/strong>
\nType:<\/b> Student Placement
\nDuration: <\/b>12 months
\nSalary:<\/b> \u00a312k
\nStart Date: <\/b>ASAP
\nNo of vacancies:<\/b> 1
\nLocation: <\/b>St Albans, Hertfordshire<\/p>\n

Closing Date of Applications:<\/b> 18th August\u00a0 2021[\/mk_custom_list][vc_column_text css=”.vc_custom_1619607238228{margin-bottom: 0px !important;}”]Client
\n<\/span><\/strong>CVInsight is a are a leading provider of employment background screening services for companies based in the UK and globally.[\/vc_column_text][mk_padding_divider size=”15″][vc_column_text css=”.vc_custom_1619613439577{margin-bottom: 0px !important;}”]Benefits
\n<\/span><\/strong>* Fun and vibrant office environment
\n* Good location with easy access to London
\n* Free tea and coffee facilities
\n* Free Car parking
\n* Strong team ethic
\n* Full training
\n* Future Career Opportunities[\/vc_column_text][mk_padding_divider size=”35″][vc_column_text css=”.vc_custom_1619607190315{margin-bottom: 0px !important;}”]Interested in applying?<\/span><\/strong>
\nApply by sending in your up-to-date CV and a cover letter highlighting your interest in the role, company and why they should pick you.<\/p>\n

** We advise you to apply early[\/vc_column_text][mk_padding_divider size=”20″][mk_button dimension=”flat” size=”large” url=”http:\/\/www.studentemploymentservices.co.uk\/jobs-2\/apply\/20789″ align=”none” fullwidth=”true” margin_top=”14″ bg_color=”#00aeef” btn_hover_bg=”#727272″]APPLY [\/mk_button][\/vc_column][\/mk_page_section][vc_row][vc_column][mk_padding_divider][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[mk_page_section bg_image=”https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-content\/uploads\/2014\/12\/writing-1149962_1920.jpg” attachment=”fixed” bg_position=”center bottom” bg_repeat=”no-repeat” bg_stretch=”true” video_color_mask=”rgba(0,5,10,0.72)” video_opacity=”0.7″ min_height=”300″ full_width=”true” sidebar=”sidebar-1″][vc_column][mk_fancy_title color=”#ffffff” size=”47″ force_font_size=”true” size_tablet=”35″ size_phone=”46″ font_weight=”bold” letter_spacing=”1″ margin_top=”150″ font_family=”none” align=”center”]Customer Service Representative[\/mk_fancy_title][\/vc_column][\/mk_page_section][vc_row][vc_column][mk_padding_divider size=”29″][\/vc_column][\/vc_row][mk_page_section sidebar=”sidebar-1″][vc_column width=”7\/12″ css=”.vc_custom_1485958573130{border-right-width: 10px !important;}”][vc_column_text css=”.vc_custom_1619613216760{margin-bottom: 0px !important;}”]Job Description A leading provider of employment background screening services is requiring an Intern to join their screening team as a Customer Service […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6189,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20767","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/pages\/20767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/comments?post=20767"}],"version-history":[{"count":5,"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/pages\/20767\/revisions"}],"predecessor-version":[{"id":22112,"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/pages\/20767\/revisions\/22112"}],"up":[{"embeddable":true,"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/pages\/6189"}],"wp:attachment":[{"href":"https:\/\/www.studentemploymentservices.co.uk\/staging\/3440\/wp-json\/wp\/v2\/media?parent=20767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}