Customer Service Executive
Job Description
Our client is seeking to hire a Customer Service Executive to join their supply chain team, to complement their expanding global business in this FMCG sector. If you are enthusiastic, focussed and ambitious with the desire to develop in a thriving business then this could be the role for you.
Key Role Objectives & Responsibilities
– Analysing Customer data and providing customer insight to drive an accurate forecast
– Attend meetings with internal colleagues and external customers
– Manage daily order management with customers and 3PL logistics providers
– Pro-actively discuss availability challenges with customers to jointly find solutions
– Agreeing seasonal supply and demand plans with customers
– Coordinate range changes ensuring smooth product launches and exits
– Work on projects to improve Supply Chain processes and set-ups
Person Requirements
Qualification & Experience:
* Must have interest in Sales/Supply Chain and/or graduated in this area or similar
* Some experience in similar roles is sought
* Excellent communication skills, being able to build relationships both with customers and internal stakeholders
* Analytical mindset
* Microsoft Office, particularly Excel
* Good attention to detail
* Great organisational skills
* Good understanding of the Supply Chain environment
Quick Info
Type: Graduate Job
Salary: £27k – £29k DOE
Type: Full time/permanent – 39 hours pw
Location: Castleford near Leeds (Hybrid Working available)
Benefits: Pension scheme, Health and travel insurance benefit, Mobile phone, Free onsite parking
Start Date: Feb/March 2023
Hours: Full time (Mon – Fri)
Client
A leading manufacturer of frozen confectionery products in Europe, with the Head Office and Production based in Germany (Osnabrück/Mettingen). In UK, they are responsible for the Sales, Marketing and Supply Chain Management of a £50m+ frozen confectionery range of branded and private label products distributed to a wide range of retail and food service customers in the UK, US, Australia & New Zealand.
Interested in applying?
Apply by sending in your up-to-date CV and a short cover letter including your interest in the role, skills and experiences you can bring to the role.
** We advise you to apply early
